Conflict Accommodation in Internet-Mediated Communication (The Study of Comments for the Livejournal Posts During the COVID-19 Pandemic)
https://doi.org/10.18384/2949-5008-2023-5-50-58
Abstract
Aim. To account for the main communication strategies and tactics used for conflict accommodation in virtual interaction of LiveJournal users during the COVID-19 pandemic.
Methodology. Contexts are studied as a semantic whole in terms of the presented language means by means of linguistic and stylistic analysis. Thanks to pragmalinguistic analysis, author's motives, intentions, and attitudes were revealed. Contextual analysis ensured that the situation of text generation and perception was taken into account when studying the functional specifics of words and their meanings, namely the COVID-19 pandemic situation.
Results. The most frequent communicative strategies and tactics used by virtual communicators during the specified time period for conflict accommodation were identified, namely, persuasion strategy - tactics of referring to authority, reasoning/ persuasion tactics, exposure strategy – tactics of expressing distrust, self-presentation strategy – distancing tactics.
Research implications. The theoretical significance of the study is that it helps comprehend the process of controlling the emerging speech collision in a virtual interaction and offer options for resolving the conflict and continuing the interaction with the aggressor.
Keywords
Internet-mediated communication,
comment,
communicative conflict,
pandemic COVID-19,
conflict accommodation
Supporting agencies: This research was supported by the grant from the President of the Russian Federation МК-1675.2022.2 (A comprehensive pragmatic-linguistic study of the mechanisms for provoking and preventing the emergence and development of conflict situations in virtual environment in pandemic conditions).
About the Author
O. Yu. Gukosyants
Pyatigorsk State University
Russian Federation
Russian Federation
Olga Yu. Gukosyants – Cand. Sci. (Philological Sciences), Assoc. Prof., Assoc. Prof., Department of West-European Languages and Cultures, Institute of Translatology, Russian Studies, and Multilingualism, researcher of the Scientific-Educational Center of Applied Linguistics, Terminology Studies and Linguacognitive Technologies
av. Kalinina 9, Pyatigorsk 357532, Stavropol Territory
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